• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

If you choose to add Shipping Protection at checkout, your order will be covered against loss, damage, or theft from the time it leaves our facility until it reaches your address. Claims must be filed within 7 days of the delivery date shown by the carrier.

To file a claim, contact our support team with your order number, photos (if applicable), and a brief description of what happened. We’ll review all claims within 3 business days and, if approved, issue a replacement or refund.

Orders without Shipping Protection are covered only for damage or loss confirmed by the carrier before delivery. Once a package is marked “Delivered” by the carrier, claims for missing items are not covered unless protection was purchased. 

Thank you for shopping with World Parts Direct!